Steve Bayless, Vice President
Steve lived in Casper, Wyoming where he attended and graduated from high school
and attended college as well. He was working for Albertson's Food Centers where
he was transferred to Utah and Colorado as Store Director in several different
locations.
He resigned in 1974 to begin his career with Xerox Corporation. Steve then moved
to Cheyenne, Wyoming in 1975 to establish the area as Xerox' marketing representative.
During the eight years he was here, he attained consecutive awards for customer
satisfaction and sales achievement including Sales Person of the Year, a nationally
recognized award.
In 1981, he transferred to Denver as a Major Account Executive representing some
of the largest accounts in the Denver area. Longing to return to Cheyenne, Steve
resigned from Xerox Corporation in 1987, moved back to Cheyenne, and began a new
concept for Cheyenne and Xerox . . . a locally-owned, locally operated Authorized
Sales Agency!
The Sales Agency Program was an enormously successful program, not only for Xerox,
but for its customers, as well. By having a local businessperson own a Sales Agency
and therefore becoming deeply involved in their respective communities, a new
sense of pride and commitment was born! With the Agent owner providing before
and after sales support and Xerox Corporation providing administration and technical
support, the customer was the beneficiary of local commitment and involvement
with the strength of a $17-billion corporation assuring their complete satisfaction
and commitment to the end user of its products. Xerox is the only company in this
industry that remains committed to the end user consumer of its goods and services,
regardless of the size of the sale or the remoteness of where the consumer resides.
Throughout Steve's career, he has always had a passion for customer service.
As his passion, it was much more than lip service . . . it was the very core of
his being and the reason for his continued success in the marketplace. He has
even served as an instructor at the local college specializing in teaching Superior
Customer Service Skills to prospective and established small businesses alike.
He has been invited as a guest speaker at many organizations within the region.
His philosophy of serving his community manifests itself in the fact that he
has served on both the Chamber of Commerce Board of Directors as well as their
Executive Board, chaired three committees for the Chamber and is a graduate of
Leadership Cheyenne. He has another passion for teaching 8th and 9th grade students
the importance of staying in school and graduating through a program called Choices,
for which he has served as an organizer and instructor for many years.
Steve invites anyone who is curious about the rapidly changing office equipment
technology marketplace to call him for guidance and information as to which Xerox
product best satisfies their requirements. Xerox is the undisputed leader in high
quality, locally-supported and value-priced copiers, plain paper faxes, printers,
scanners, and document technology.
